Friday, October 18, 2019
Strategic Financial Management - Coursework one
Strategic Financial Management - one - Coursework Example The shareholder and the stakeholder are two important people in the organization. The shareholder is the owner and financier of the organization. It is therefore a noble objective, that any policy initiated by the organization, should aim at benefiting the shareholder. This is always depicted through a rise in their share prices, and periodic payment of dividends. This is the concept which is referred to as maximization of the wealth of the shareholder (Roe and Law, 2001). Another important constituency that contributes to the value of a company is the stakeholder. This is an individual who has the capability of affecting or being affected by the policies of an organization. These people include customers, the community where the company is operating, the government, suppliers, creditors, etc. This paper provides a discussion on whether maximization of shareholders wealth is a realistic objective by the company. After the financial crisis of the late 2000, and the emergence of the Enron scandal, there has been a critique of shareholder wealth maximization by experts of business and management. In as much as focusing on the value of the shareholder has the capability of benefiting the owners of a corporation, it is unable to provide a clear guidance that can be used for purposes of measuring social issues such as environmental, employment and ethical business practices (Kolb, 2008). For instance, the management can be involved in the maximization of the value of a shareholder, consequently lowering the welfare programs of third parties. For instance, in a bid to maximize the wealth of shareholders, the company may be forced to pay low salaries to its employees. A company such as Wal-Mart is constantly accused of underpaying its employees, for purposes of generating more profits to its owners. In fact, as of the year 2014, Wal-Mart is the company that had
Thursday, October 17, 2019
Marketing Strategy Essay Example | Topics and Well Written Essays - 4500 words
Marketing Strategy - Essay Example , the strengths and weaknesses of Shangri-La’s marketing strategies in terms of capturing a bigger market share will be enumerated followed by discussing how each of these factors could either directly or indirectly affect the decision making of the sales managers when it comes to the formation and implementation of its marketing strategies. In response to globalization, Shangri-La is operating its hotel and resort business on a large scale. Under the brand name of Shangri-La and Traders, the company is currently managing a total of 68 hotels and resorts throughout the Asia Pacific, North America, and the Middle East (Shangri-La, 2010 b). With more than 30,000 existing hotel and resort rooms that are available to serve the needs of domestic and international travellers, the top management of Shangri-La Hotel continuously expanded the business by building new hotels in different countries including Austria, Canada, mainland China, France, India, Macau, the Philippines, Qatar, Seychelles, Turkey, and the United Kingdom (Shangri-La, 2010 b). This particular sales and marketing strategy will prevent the company from saturating its target market. As a way of determining the characteristics of a lodging industry, it is best to use the Porter’s five forces framework as suggested by Michael E. Porter. Basically, the five major factors known as the competitive rivalry within the hotel and resort industry, threat of substitute products, threat of a new entrant, the bargaining power of the customers, and the bargaining power of suppliers enables us to determine the ability of Shangri-La Hotels and Resorts to compete in the global market. Given that the market is attractive for Shangri-La, it is most likely that the company will become profitable and vice versa. When analyzing the hotel and resort industry within the Asian market, it is best to go through the historical events that took place in the past. Back in 1920s, the hotel industry around the world experienced
Stages of a criminal trial Essay Example | Topics and Well Written Essays - 250 words
Stages of a criminal trial - Essay Example This only comes after the first step of determining whether the trial should happen before a jury or a judge. The attorneys involved in the persecution gives details of the issues that surround the case to the court. He will further explain the point in which the prosecution plans to prove. The defense further gives their opening statements. In this case, the team will be trying to prove that the defendant is innocent. The opening of statement stage is only valid if other steps of the trial are successful (Felman, 2002). These stages include presentation of evidence to the court. There then follows cross examination of this evidence and the witnesses. The last stage is usually the closing statements, which summarizes the case and waits for the judge or the jury to make a decision. Clearly, the opening statement determines the direction of the case. It gives the judge and the witnesses some sort of focus so that the case is determined appropriately. One example of a criminal case is that of O.J Simpson murder case, also known as people of California vs. James Simpson case (Bugliosi, 1997). He was accused of murder of both his wife and her friend. He was defended by his lawyers Robert Shapiro and Johnnie Cochran. They issued opening statements to defend their client, stating that the blood samples were comprised. They also proved that the police had not conducted themselves appropriately. In the end, the jury decided that the James Simpson was not guilty, and was neither responsible of the two deaths. The stages for criminal trial were duly followed in this case for its
Wednesday, October 16, 2019
Marketing Strategy Essay Example | Topics and Well Written Essays - 4500 words
Marketing Strategy - Essay Example , the strengths and weaknesses of Shangri-La’s marketing strategies in terms of capturing a bigger market share will be enumerated followed by discussing how each of these factors could either directly or indirectly affect the decision making of the sales managers when it comes to the formation and implementation of its marketing strategies. In response to globalization, Shangri-La is operating its hotel and resort business on a large scale. Under the brand name of Shangri-La and Traders, the company is currently managing a total of 68 hotels and resorts throughout the Asia Pacific, North America, and the Middle East (Shangri-La, 2010 b). With more than 30,000 existing hotel and resort rooms that are available to serve the needs of domestic and international travellers, the top management of Shangri-La Hotel continuously expanded the business by building new hotels in different countries including Austria, Canada, mainland China, France, India, Macau, the Philippines, Qatar, Seychelles, Turkey, and the United Kingdom (Shangri-La, 2010 b). This particular sales and marketing strategy will prevent the company from saturating its target market. As a way of determining the characteristics of a lodging industry, it is best to use the Porter’s five forces framework as suggested by Michael E. Porter. Basically, the five major factors known as the competitive rivalry within the hotel and resort industry, threat of substitute products, threat of a new entrant, the bargaining power of the customers, and the bargaining power of suppliers enables us to determine the ability of Shangri-La Hotels and Resorts to compete in the global market. Given that the market is attractive for Shangri-La, it is most likely that the company will become profitable and vice versa. When analyzing the hotel and resort industry within the Asian market, it is best to go through the historical events that took place in the past. Back in 1920s, the hotel industry around the world experienced
Tuesday, October 15, 2019
Was the conflict that took place in Finland during 1918 a war of Essay
Was the conflict that took place in Finland during 1918 a war of independence or a civil war - Essay Example The movement has become known to be a civil disobedience movement launched by the citizens of Finland but on the other hand some people deny calling it a civil disobedience movement but rather call it a war of independence fought by the citizens of Finland. Different events led to the war fought between the citizens of Finland and these shall be analyzed in this essay. The citizens of Finland were divided into the Democrats (Reds) and Conservatives (Whites) and they both fought with each other to retain power of the state. All this happened in the year 1918 when Russia itself became affected by the World War One. World War I is known to play a significant role in the independence of Finland. In my view 1918 was a year in which civil disobedience movement was launched by the two factions which ultimately led to the independence of the state. In other words the movement started as a civil disobedience movement but turned out to be a war of independence because of the events that took p lace in the World War I (Arter 1999; Jussila et al 1999; Alapuro 1998; Jutikkala et al 2003). Start of the Conflict The Civil war in Grand Duchy started in the 1918 but it could always be expected after the growing tensions between Russia and Germany in 1914. Finland had been a source of raw material, weapons and army and it was the interest of both the states from the very beginning. The German empire always had a keen interest in the state of Finland as it provided a path for entering Russia. In the nineteenth century the relations between the Finnish and Russians were quite peaceful because of which there were no conflicts in between them. However after 1899, Russia began the process of Russification in which they integrated the Russian language in all the schools of Finland and tried to enhance their military power on the Grand Duchy. This was considered as the beginning of the oppression in Finland. The relationships between Russia and Finland were thereafter not peaceful as th ey used to be. The problems were further aggravated when the Tsar of Finland Nicholas II carried out the activities of Russification in throughout the beginning of the 20th century. His policies were not famous amongst the working class people of Finland and many workers were opposing his activities. Nicholas II made the parliament a mere advisor and snatched away all the powers from the Parliament. Hence it was Nicholas II who was to decide everything on the issues of Finland. This led to the famous revolutions known as February Revolution and the October Revolution (Alapuro 1988; Jussila et al 1999). February Revolution The Russification of Finland did not stop but rather a second wave of Russification started in 1908 and it did not stop until the Finns took an action. The Russian Tsars Nicholas II was removed from the parliament in 1917 to provide all the rights to the parliament which they deserved. The February Revolution took place because of the downfall of the Russian empire in 1917 following the World War I. The power of Tsar were transferred to the Russian Duma and provisional government following the revolution. The status of Finland was revived as an autonomous state as it used to be without any interference of the Russian Empire in its policies (Smith 1955; Jussila et al 1999). After revolts in Russia the power was transferred to the four main parties in Finland which were Finnish Party, Young Finnish Party, Agarian League and Swedish People’
Monday, October 14, 2019
Theosophy Paper Essay Example for Free
Theosophy Paper Essay Theosophy can be described as a collection of beliefs that have been put together to guard mode of operation of the theosophical society. This collection of beliefs is basically man’s effort to understand God through meditation , acts of love towards others, intensive study about various issues as well as living a life that is pure. The origin of theosophy can be traced back to a strong desire for spiritual enlightenment that existed among ancient cultures and which has continued on into modern society giving rise to very many religious beliefs over the span of time. This society is a modern movement whose members have a common interest of discovering the truth and understanding the real meaning of life. The theosophical society is a worldwide body whose origin dates as far back as 1875 when a Russian native by name Hellena P Blavatsky together with others came together to set up a movement whose main goal was to unite the human race beyond the boundaries of race, colour or any opinions which put together form a set of rules that govern how people should live. They also had a great desire to study the origin of all religions and their commonality. Membership of this society comprises people from different world religions brought together by a common search for truth and members are required to observe total tolerance for all without partiality to those are not tolerant themselves. This creates a mood of universal brotherhood amongst the followers and enables them to sit at the same discussion forums irrespective of theirs religious or cultural differences (http://www.theosociety.org/pasadena/gdpmanu/ryan-wh/wit-hp.htm). About the founder            Helena Petrovna Blavatsky was born in 1831 in the town of Ekaterinoslav in southern Russia where she grew up. In her adult years, she became a very widely travelled woman visiting countries such as Greece, France, India, Japan, Turkey and Britain among others. Apart from being the founder of the Theosophical movement, she is also author of a book on theosophy known as ‘The Secret Doctrine’. The main aim of her writings was to introduce various religious beliefs and philosophies found in Eastern religions to the West and through these writings try to integrate the two. A great part of her teachings have been derived from knowledge imparted on her by her masters; great teachers that she came into contact in the course of her travels in the East. Her teachings have greatly influenced the minds of men and women the world over as they engage in a continuous search for truth. It is these same masters who ordered her to travel to America where together with others who were engaged in the search for truth, they founded the theosophical society. H. P. Blavatsky died in London in 1891having established a worldwide movement of followers that have been committed to following her teachings (Charles Webster). About Theosophy            Theosophy does not hold any doctrine or opinion that should be followed by its members and no one is allowed to impose their beliefs, teachings of opinions on the other members. Members are encouraged to put others into consideration when expressing their thoughts although they have the liberty to do so. Theosophy preaches that there’s nothing within nature that happens by chance but that the universe has pre-set laws that determine how everything operates. The system also advocates that all human beings have a spiritual nature that never dies out and the aspect that dies out that constitutes the physical, emotional and mental nature of man. Theosophy gives detailed information about the creation of the universe and the human race. The universe is said to originate from some infinite unknown source and to this source it must also return. The various origins of creation given by different world religions are analysed critically to show their contradictions while at the same time relating all these religions to a common origin which is the wisdom religion. Followers of this doctrine are encouraged to critically examine their beliefs and point out the differences in their varied religious beliefs. Theosophy is the only movement that places great responsibility on each of its followers about examining their own beliefs. Members are required to come together into one large organisation based on universal brotherhood through exchanging ideas about their different religions, different views about science and their different understandings about philosophy. Philosophically, theosophy tries to explain the connection between the soul and the solar system. Religiously, it tries to design a direct path to achieving spiritual goals and scientifically, theosophy treats philosophy and religion as aspects of life that can only be understood through intensive search of knowledge which comes from religious study and research (Charles Webster). Theosophy verses religion            Theosophy is not a religion as the movement has no common beliefs or the worship of a common deity. Members trace their origins to very different religious backgrounds and when they meet, it is for the sole purpose of discussions on various issues or books that they have read in the course of their study. Through theosophy, members are taught that their religious background is not vital because all religions can be traced back to one common source. When an individual joins the theosophical movement, they have the privilege to maintain their present religion in the course of their study of theosophy as this is supposed to help them discover the common factor about all beliefs. All have the right to believe what they choose to believe in and no member is allowed to impose their beliefs on another with the intention of converting them.            Theosophy on the other hand can in itself be described as true religion as it gives every member the freedom to accept or reject any ideas read or put forward to them depending on the valuation that they give to the subject. The sole purpose of theosophy is to bridge the gap that exists between science and religion by explaining how each of these two aspects are interrelated. Religiously, these teachings try to explain the life’s main purpose, philosophically tries to explain why things are the way they are and scientifically how nature works (Pavri P.). Principles that govern theosophy            There are seven basic rules or principles that govern theosophy the first and foremost being the principle of reincarnation or rebirth. This principle explains that nature operates through a system of cycles that keep repeating themselves for example the seasons of the year, the revolution of the planets around the sun as well the birth, maturity and death of ideas to name but a few. Theosophy is also governed by the law of Karma that states that for every reaction, there must be an action meaning that for every input, there is an output of that there must be a source in order to get a result.            The doctrine of hierarchies is yet another principle that governs theosophy. This principle explains that nature operates through a system of hierarchies that are all inter-related for example the interdependence of all organs of the human body or the system of government in any society. Theosophy goes on to give another principle that emphasizes on the uniqueness of character in every living thing. This principle tries to explain why every being or thing behaves in the manner that it does. The principle of evolution adds to the list of principles and this one explains the progressive nature of evolution that finally reaches a certain limit that requires the subject in question to move up to another level.       There is also the principle of interaction that tries to relate the interaction of the mind and the physical to give either positive or negative results. Theosophy also tries to understand and teach about the foundation of human life or basically, its origin (http://www.theosociety.org/pasadena/gdpmanu/ryan-wh/wit-hp.htm). Theosophy and modern society            Human beings are bound to differ and what may begin as on united movement of group often disintegrates to give rise to various branches and sub-branches. Naturally, human beings are bound to differ over various ideas and norms depending on the place of their origin and such differences will certainly cause any movement to drift apart. It is this characteristic of human nature that has given rise to a diversity of religions and religious sects. Despite the effort made through theosophy to unite these world religions into a common search for truth, the theosophical movement itself has not been exempted from this concept of disagreements. As a result very many branches claiming to base their teachings on theosophy have come the whole world over. The idea of universal brotherhood however remains a common factor that unites all these groups as well as others in their endless search for truth.            The extent to which the movement has succeeded in uniting people is a topical issue. We are still living in a world that is deeply characterised by hatred and causing terror to one another. Nation is fighting against nation as each tries to impose its ideals on the other and even different societies within the same nation are constantly fighting amongst themselves. It is an end to such mayhem that theosophy tries to seek a solution by encouraging its followers to place great emphasis on an inner discernment of issues and rely heavily on ones own strength.  Because of man’s tendency to make mistakes in the course of his endeavours, the teachings of karma are emphasized. These teachings provide every member with extensive opportunity to learn new things and gain more experience while at the same time critically comparing various issues that com up in the course of learning. The karma helps those who practice it to deviate from a personal analyses of issues and encourages them to view things from a broader perspective as it is from such a deep search for truth that they can gain new strength.  Whether the spirit of universal brotherhood has succeeded in uniting people in modern day society is a very topical issue. Perhaps theosophy has suffered the same problems suffered by world religions; the lack of commitment to a chosen course. Maybe member meet together because it is yet another movement that sounds interesting and worth finding about and the story ends there (Pavri P.). Conclusion            Theosophy even though not a religion can be described as the true religion in that it its followers have been given the leeway to choose or reject anything depending on their personal valuation and subsequent conviction about any issue that crosses their path of thinking. It directs its followers on various ways of achieving higher levels of spirituality in their lives. According to theosophists, this world is the best place to live in and all resources must be used with all form of wisdom, given value and treated with great respect as a means of deriving satisfaction from life. It is only if man attaches great respect to the environment that he is living in and takes every responsibility to preserve nature and make it a better place that a change for the better can be evident in man. Theosophy explains that different human beings are not in reality different but that they are only different expressions of the same life and this therefore requires every human being to take full responsibility of themselves. According to theosophy, all humans should live harmoniously in their bind to teach others how they should live by setting good examples to them and speaking moderately. The aspect of combining religion and philosophy in the search for the real meaning of life makes it a scope of great criticism from those that have failed to find answers to their problems in theosophy and all those others that are opposed to occultism and spiritualism (Pavri P.). Works cited Ryan Charles J. What is Theosophy? A General View for Inquirers http://www.theosociety.org/pasadena/gdpmanu/ryan-wh/wit-hp.htm Charles Webster A Textbook of Theosophy Published 2007 Leadbeater Cosimo, Inc. Pavri P. Theosophy Explained in Questions and Answers Published 2005 Kessinger Publishing Bloomfield Maurice The Religion of the Veda the Ancient Religion of India Published 2005
Sunday, October 13, 2019
Implementation Of 5s In Non Manufacturing Area Commerce Essay
Implementation Of 5s In Non Manufacturing Area Commerce Essay Lean manufacturing is a philosophy that increases the productivity and improves the quality with less resource (Womack and Jones, 1996). Lean manufacturing is the systematic elimination of waste from all aspects of an organizations operations and this included production costs, product quality, and product delivery and worker involvement. Any use or loss of resources that does not lead directly to creating the product or service in an organization is viewed as waste. Now days, many companies are implementing such lean production systems. Companies primarily choose to engage in lean manufacturing for three reasons which are to reduce production resource requirements and costs, improve customer responsiveness and to improve product quality. These 3 elements are very important to boost company profits and competitiveness. The lean manufacturing concept is first introduced in Toyota Corporation which is Toyota Production System. Toyota started the lean manufacturing by following the basic principles that set out by Henry Ford with the moving assembly line. Ford realizes that the importance things in the operation are material flow continuous, process standardization, and waste elimination. The basic principle that set out by Henry Ford did bring the success to Ford Corporation. At the same time, Toyota was experience a difficult time and these basic principles give inspiration to Toyota to develop a system that flexibly responded to customer demand and was efficient at the same time. Now a day, Lean Manufacturing has been implementing in the manufacturing companies throughout the world and was becoming an important topic for manufacturing companies especially in the developed countries. The Japan, which consider as the developed country in Asia did show the success with the implementation of lean manufacturing concept and even the western countries also try to find the ways to compete against with the company in Japan. According to the Industry Week Magazine in a survey at 2004, as a result of the implementing lean manufacturing, U.S. companies had a median savings which is 7% of Cost of Goods Sold. This savings also consider as a higher levels of waste before the company implementing the lean manufacturing concept. Lean manufacturing is a concept which use the less input to achieve the same output and the input can be time, space, human effort, machinery, materials, or costs. In 1995, the U.S. equipment manufacturing company which named Lantech completed the implementation of lean and reported that there had many improvements compare batch-based system in 1991. According to Lantech, the element like manufacturing space per machine, production cycle time and product delivery lead time are reduced after the implementing of the lean manufacturing concept. During the 1990, the Wiremold Company successfully implementing the concept of lean manufacturing. Wiremold Company found out that there have many improvements after the implementing of lean manufacturing concept which the product development time-to-market, receipt and fulfilment of order time, amount of plant space needed, time for raw material to shipping dock and number of suppliers are have been reduced. Besides that, the inventory turns and sales per employee did show the increasing advantage. Some companies in Vietnam also actively conducted training and implemented lean manufacturing concept to eliminate the inefficiency process. This brings the improvement to their production and service lead times. For example, Toyota Ben Thanh, a service center of Toyota in Vietnam, has implemented lean concept to significantly reduce the process time for the automobile maintenance service and as a result, the total number of cars processed are increase. Toyota Ben Thanh achieved significant reductions in the process lead time by successfully eliminating unnecessary waiting time, inefficiencies of physical motions and process flow. According to the oxford dictionary, technique is a particular way of doing something. Lean manufacturing techniques are based on the application of five principles to guide the action of management toward success. The five principles are included value, the value stream, flow, pull and perfection. The perfection is bringing the meaning of the ability to advocate doing things right at the first time through the application of continuous improvement efforts. The element of continuous improvement can break down into 3 basic principles which are Challenge, Kaizen, and Genchi Genbutsu. Background information Kaizen is a Japanese word with literally mean improvement. In the context of Lean manufacturing, kaizen is understood to signify small, incremental, and frequent improvements to a process. Lean philosophy states that the large improvement which just require small amounts of investment and risk. The kaizen main mindset is making process improvements without adding people and space to the process. The more important one is implement the change without spending the money. In the early 1950s, Kaizen was first introduced in Japan which is the Toyota manufacturing plant. In Japan, kaizen is a way of life in the workplace which from the office of the CEO until to the shop apprentice. Kaizen has lead most of the company from a defeated wartime nation to one of the strongest industrialized countries in the world. The main principal of kaizen is making the small, immediate improvements in the process and standardizes the workplace. Actually, all of these small improvement will add up to better the working conditions which a (Imai, 1997) higher degree of safety, more efficiency and ultimately, greater profits. In the western, the improvements are done by introducing the latest technology, or incorporate the newest management technique and the result is outspending of money and time. But Kaizen is different which just requires a small investment of money, but a large investment in effort, cooperation and training. If fully implementation in organization, the results are often amazing. Kaizen is a process which must become a daily part of every workers routine and this is the key for the successful implementation of Kaizen Concept. In Kaizen, management has two functions which are Maintenance and improvement. The important part of kaizen is setting and keeping them. The role of maintain is to maintain the technological and operating standards that have been put into place. The other role of management is improvement which constantly looking for ways to raise the current operating standards. This is an ongoing effort and must be a daily part of the managers job. Process is the holy grail of kaizen and the main focus of Kaizen is on the process because Kaizen emphasize that improving the process will improve the result. The major concept of kaizen is visual management. The opportunities for improvement may present themselves on a daily basis, but if you are not able to see them, they will be missed. One of primary methods used in kaizen is to create an environment where tools, supplies and processes that out of place can be seen right away. There are two systems that are used to achieve this target is 5S and 5M. The heart and soul of visual management is 5S. It is systematic approach to workplace organization and cleaning that will transform a disorganized workplace into an efficient running machine. The 5Ss are Sort (Seiri), Set in Order (Seiton), Shine (Seiso), Standardize (Seiketsu) and Sustain (Shitsuke) 5S method started introduced in Malaysia at the middle age of 1980s and was actively conducted training and implementing in the private sector especially in multinational company. In 2004, 5S method was introduced to all public and private sectors in in Malaysia. In this 6 years, there have many certificates were issued to various factory industries and service as an encouragement. 5S is a method or tool which aims to manage workplace organisation and standardisation. 5S improves the safety, work efficiency, productivity and establishes a sense of ownership. The successes of lean manufacturing concept in the manufacturing area brought the attention of non-manufacturing area using the lean manufacturing concept to manage their company. Although 5 S is a system aimed at good housekeeping and floor cleanliness. But this concept can be used in broader area where you have any kind of waste and even, these concepts also can be use in non-manufacturing process. 1.2 Problem of Study Universiti Teknologi Malaysia (UTM) is a university which has the highest number of postgraduate enrolment in engineering and technology, which is one of the important components in contributing towards the development of an innovation-led economy. There have many department and unit in UTM which provide quality services to help expedite the process and system administration. Each department plays a role in the system administration of UTM and the 5S concept has been introduced to make sure the efficiency in the system administration. Universiti Teknologi Malaysia was the first public university (IPTA) which successfully applies and attains the 5S Concept Certificate at 2009. The certificate handing ceremony was held in UTM Skudai and was officiated by the Director of National Productivity Corporation (NPC) Southern Region, Mohd. Razali Hussin. In his speech, Mohd Razali, the Director of National Productivity Corporation (NPC) Southern Region congratulated UTM staff for their commitment in making this concept a success in UTM. The Director of NPC also said that all the staff in utm are the pioneers to this program and will be the best example and reference for other IPTA. Besides that, in his speech, he did mention that the effort must be consistent from time to time and in the effort to increase the skill and improve the office management system, the commitment and participation of all the UTMs staff are essential. According to the 5S concept program leader, Puan Norazlina Md. Said, this program was introduced to all public and private sectors at the year of 2004 in Malaysia. With the help of NPC, UTM has started realizing the 5s concept and managed to pass a certain requirement and finally successful attaining the certificate. This is an honor for University Teknologi Malaysia. To successfully implementation the 5S concept, each staff of the UTM plays an important role. The successful of UTM will bring a lot of attention which first public university (IPTA) to successfully apply and attain the 5S Concept Certificate. a) What is the key of the successful implementation 5S concept? b) How far the implementation of the 5S concept? c) What is problem that will be face in the implementation of 5S concept? 1.3 Purpose of the Study The purpose of the study is to found out that how far that the implementation that have been done and investigate the key of the successful implementation 5S concept. Besides that, this research can also can give recommendation which ensure a constantly successful of 5s implementation. 1.4 Objective of the Research The purpose of the research is to investigate the implementing 5s at non-manufacturing area which a research will be doing in the Treasurers office UTM. The objectives of this research are: 1.2.1 To investigate that how far that the implementation of 5S concept. 1.2.2 To investigate the factor of the successful implementation of 5s concept. 1.2.3 To suggest the recommendation to ensure a constantly successful 5s implementation. 1.5 Scope This study is focusing on the Implementing 5s at non-manufacturing area which in Bursary office at Universiti Teknologi Malaysia. The respondents, which involve the staff of the Bursary Office and the data collected via questionnaires, were distributed to the respondent. 1.6 Significance of the Study The findings of this study are very important to: UTM The finding in this study can help UTM know the perception of the staff about the implementation of 5S concept. Besides that, can give awareness to UTM about the important of the implementation of 5s concept. Bursary Office Through this finding, can let the staff in the office know that the problem in the implementation of the 5S concept. Besides that, can give a recommendation to Bursary Office and ensure the constantly successful of the implementation of 5S concept. Undergraduate The finding in this study can give knowledge to undergraduate student about the 5S concept. This is because nowadays, there have many company already implement the 5s concept so the undergraduate will not feel unfamiliar when they hear the 5s concept. 1.7 limitations There are some limitations in this research. a) The sample of the study is only limited to the staff of the bursary office and cannot represent all the non-manufacturing area in Malaysia. Therefore, the results of the analysis could be questioned. b) Due to time constraints and cost, the survey will only distributed to respondents via questionnaire. To get an accurate analysis and data, will need an amount of cost and a lot of time. Consider to this problem, the survey will only distribute to respondents via questionnaire. c) The level of reliability and accuracy of this study may be affected by the deceit of respondents. This is because respondents normally tend to answer questions in the way that are beneficial to them.
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